Zach Moffett
July 12, 2022
“Delgado Rupert has come a few times for warranty issues on our home. He has found (or already known upon arrival) root cause and resolved the issue each time. He is always friendly and communicates the issue and fix very well. The folks on the phone are always pleasant too.”
Whitney Owusu
July 7, 2022
“My AC broke down in the middle of this Texas heat and the guys were able to come on-site within a few hours of me calling them. They were kind and informative and got my AC back and running in a timely manner!”
Wendy Jo Staeden
July 6, 2022
“Delgado was amazing! Diagnosed the issue quickly and repaired it fast. We had cold air blowing within minutes and he even called back to ensure it was still cooling. Extremely knowledgeable and professional!!!”
Calvin Li
June 28, 2022
“Jose is very knowledgeable. I explained to him what’s going on and he already knew what happened. He used this tools to test further to confirm the cause and he was right. Replaced the part within 5 mins and my unit is working again. Thank you Jose and K&S for saving the day.”
Sebehat Seife
July 3, 2021
“Technician Mike V was awesome and professional. He took his time to explain the issue to us and what are the next steps to resolve it. Thanks Mike.”
Law Malay
May 19, 2022
“My recent experience with this company was very positive and it really made me feel that I am a “valued customer”. After expressing some frustrations over scheduling, Clay Adams reached out to me to understand my concerns and he facilitated a path forward. He assisted me in getting my service re-scheduled, and the Lex Air technician who came to our house was on-time, very professional, and provided great info regarding how our units are doing. It was a great customer experience overall!”
Rafael Rivera
April 18, 2022
“Michael Jordan is a very professional and knowledgeable service tech. I will definitely recommend Mike to anyone I know, plus we’re requesting that he comes back to our house for my ACs fall maintenance. Incredible!”
Joshua Hogan
March 17, 2022
“Our technician Sal was professional and provided helpful information. He was able to solve our problem promptly and with a smile :)”
Curt Welwood
August 23, 2021
“This is the second time I have done business with K&S HVAC. They are very professional as well as communicate and are on time. I’ve been a Homebuilder since 1976 and continue to build high quality homes through out DFW. My firm is Hawkins Welwood Homes. Check our web site out, because we are all about quality.”
Chella Brown
August 25, 2021
“Team Jose was great. Very fast and installed new A/C unit quickly. Felt the price was very reasonable.”
Donna Caffo
August 15, 2021
“I’m very pleased with my new system install. The team was efficient and easy to work with. They were able to schedule my install within two days.”
Mike GM
August 11, 2021
“I’ve used K&S for 9 years and I’ve never been dissatisfied. Their techs are knowledgeable and professional and their prices are competitive.”
Margaret Wahlen
July 13, 2021
“We have used K&S since we moved to Texas 7 years ago. Every year our technician comes to check our heater in the fall and our air conditioner in the spring. Every spring we have a maintenance appointment and the very low fee we pay includes our Fall appointment as well!! We request our favorite technician and he comes every time. It’s nice to know that he is aware of anything that needs to be taken care of each visit. Thank you, K&S!”
June 29, 2021
“The technician was super knowledgeable and friendly. He taught me things that our home builder was SUPPOSED to but didn’t, saving me future hassle. Cannot recommend these guys enough!”
Stacy Eiben
July 27, 2022
“We have been very pleased with K&S Heating and Air, having utilized them for the last 5 years for annual AC and heating maintenance. They have always been very professional and timely, ensuring our units remain in peak performance.”
Norman Epstein
June 30, 2021
“The K&S staff are very professional and very accommodating. The technician (Kristen) adjusted our system, and set our thermostat for maximum efficiency. He detected a part requiring replacement and replaced. Wonderful service.”
GM Sooman
June 24, 2021
“We moved into a new home and the rooms were not balanced. Our kitchen was the warmest room in the house without turning on any appliances. The technician checked all room to see what adjustments were necessary. Also took time to explain the routine maintenance we need to do for our system. Best of all, the morning of our appointment, I called to find out if they would arrive at the beginning or end of the time they gave us. It was going to be in the middle. I explained we had to run an important errand and they said they would make ours his next stop. And they were very nice about it. That doesn’t happened much.”
Erica Feldman
June 18, 2021
“Brandon was excellent today. On time, friendly, professional and Covid safe. He easily provided a solution to help with our air flow and also shared some very helpful tips for other areas of our home. We highly recommend K&S.”
Martin Davis
June 12, 2021
“Daniel takes customer service to the next level. He is always on time and troubleshoots any problem. I have been using this business for 7 years. Never a problem.”
July 6, 2022
“My AC unit was not cooling as well as it used to. They gave me an appointment during one of their busiest times of the year and called to give me a heads up they were coming. Kurt was awesome! he cleaned my whole unit and showed me what to do and look for next time if I had a issue – so nice and professional. I will use K&S Heating and Air for all of my AC needs.”
Jamie Hampshire
August 7, 2021
“I was referred by a neighbor and called Corey (owner) on a Wednesday morning and he had his rep at my house within a few hours. Mark sat down with me and drew everything out as well as educated me in depth about my options. He was super friendly and extremely knowledgeable! Mark had his crew here the next morning to replace my entire AC system! The install crew was amazing and super friendly too! I highly recommend them!!”
Jacob Zavala
July 5, 2022
“This is a great company very responsive and knowledgeable. Alexis was very detailed in explaining the system operation.”
Shiva Vunduru
June 19, 2022
“Quick and awesome, awesome service.”
Cortney Thornton
September 10, 2021
“Walter and Jose were very professional and understood their job very well. They educated me on many issues and concern regarding my A/C unit and how to keep it maintained. Andrew, their manager, was also very professional and took care of things in a timely fashion. He responded to and made phone calls to assure that I was satisfied. I actually referred the company to a few friends who need repairs and maintenance. I’m very proud to say that K&S Heating and Air did an outstanding job. Way to go Walter, Jose, Andrew, and other personnel members who assisted me, you are all awesome!!”
Roy Simon
December 15, 2021
“I joined the Cool Club annual maintenance plan. All of the techs who visited are knowledgeable and friendly.”
Felix Momoh
September 22, 2021
“Excellent customer service from manager Andrew and technicians Charles and Hector were very experienced and professional. I’m very impressed with the quality of work and attention to detail from the technicians and also follow up from the office staff. Thank You K&S Heating and Air!!”
Kathia Aguirre
May 16, 2022
“Good quality, great service, very professional. Milton and his team did a great job. Thank you Mark will definitely recommend. Overall outstanding!”
Stacey Lee-Miller
July 8, 2021
“We love K&S! Their service is outstanding and their technicians are always very knowledgeable and get the job done very efficiently. We always know the job will get done correctly for the best price when we use K&S!”
Dean Hinkle
July 7, 2021
“Called in the AM and Kurt and Andrew was here a couple of hours later – great response! Both Kurt and Andrew listened carefully to the issue and professionally assessed the issue. They were done and gone in less than an hour, having successfully fixed the problem. They went above and beyond in providing friendly and helpful advice on our system’s operation. Their professional and courteous approach was very much appreciated – deserving 10 of 10 stars in my book! Thanks Kurt and Andrew for the outstanding service!!!”
Tracey Reynolds Wade
October 20, 2021
“Prompt and professional service; the technician Daniel H was knowledgeable and courteous.”
Ra Shaan Truehill
August 15, 2021
“K&S came out because gas was coming through my vents when the heat was on. Charles and other tech took their time and explored and trouble shot all possibilities until he found the issue. They repair a gas leak at the line on my units as well as replaced the cap on the vents. I did appreciate his efforts to keep my family and I safe from the gas leak.”
Doug Turner
July 22, 2021
“Exceptional service. Good at communicating the problem and resolution. Highly recommend this company and especially this team.”
Mark Flynt
August 6, 2021
“Mike V. was very cordial and professional. He explained what he was going to do and did the job quickly. He also changed out a part that needed to be replaced that was under warranty. I felt he was very honest in what he told me. K&S has maintained my system for 6+ years and I really value their service.”
James Dawson
July 26, 2021
“Service was outstanding, Technicians were knowledgeable, professional and extremely helpful.”
Shirley Watley
June 20, 2021
“Kris was very professional and knowledgeable about what I could do to get the best use out of the system. He checked over the HVAC and adjusted the vents in all the rooms. He explained how to use the airflow to maximize my comfort. I purchased the yearly maintenance plan and this was my 2nd visit. I will probably renew in the fall.”
Martin Davis
June 18, 2021
“Daniel takes customer service to the next level. He is always on time and troubleshoots any problem. I have been using this business for 7 years. Never a problem.”
Lisa Haden
June 8, 2021
“They showed up when they said they would and were on time. Professional and extremely polite. There was a freon leak and they repaired the leak and had the AC freezing us out in no time. Good guys.”
Paola Arbour
June 2, 2021
“They installed my units in my new build and now they are caring for them. Excellent in every way, from flexibility, friendliness, professional and timely!.”